Job Order: 5108
Position: Group Account Supervisor
Location: Connecticut
Salary: Commensurate on experience.
Company Summary:
Full-service, Continuing Medical Education (CME) agency that services strategic
development and implementation of long-term medical education programs.
Description:
Summary
The Group Account Supervisor (GAS) is a senior manager, responsible for
supervising her/his account teams and their resources. Central to the GAS's
responsibility is ensuring strategic and scientific integrity and training the
account team in this regard. The GAS is responsible for development of ongoing
business on their accounts and assisting the SVP, Associate Director with other
new business development.
Key Duties/Responsibilities
The GAS should have
a long-range view of the account and be able to plan and manage activities over
a one to two year horizon.
A key responsibility for the GAS is ensuring that
the clients, especially at the more senior management levels, are pleased and,
if not, problems must be identified early. The GAS should be intimately
knowledgeable in the particular therapeutic areas in which they work, involved
with key advisors and be on top of key journals and web-based data gathering
sites (eg, Doctor's Guide, First Word). The GAS must insist on strategic,
scientific and creative excellence, as well as excellence in implementation and
resource allocation.
The GAS counsels in marketing and spearheads efforts to
develop strategies and goals. The GAS should periodically review the client's
business with the team with a view towards identifying business needs and
opportunities.
The GAS manages, develops and trains account team members and is
instrumental in identifying staffing needs and maintaining staffing
efficiencies.
The GAS is responsible for the financial aspects of the account.
Ensuring that all accounting practices of the client are adhered to and
administered.
Periodically, the GAS will be called upon to be present at
physician education events and must be fluid in the content-area.
Lead the team
on strategic/business development and tactical implementation
Develop and
present business plans
Provide direction and supervise team on implementation,
including development of strategically sound agendas for key events
Selection
and preparation of top thought leaders for key events
Set overall goals and
timing
Serve as senior client contact, responsible for ongoing relationship
development
Identify and proactively respond to opportunities that arise as
well as lead longer term planning
Train and develop account team
Develop and
manage staffing plan to ensure appropriate resource allocation and utilization
Oversee contract development and overall budget development and approval
Liaise
with internal senior managers, scientific services, finance, etc. to ensure
optimal client satisfaction, business development, and income potential
Accountability/Results
The GAS is critical to maintaining and developing
business and is accountable for success of the client relationship.
The GAS
is accountable for:
Demonstrating leadership
Account training and morale
Strategic, scientific and creative excellence
Organization and efficiencies
Project records, finances
Adherence to timelines
Qualifications/Specifications
Previous experience (5-8 years) as a senior
account manager is key with a demonstrated history of leadership and business
development important. This experience must be in the medical area with at
least 3-4 years in medical education. Ideally, the GAS has managed a variety of
medical education programs with a working knowledge of promotional and CME
activities.
The GAS must have a bachelor's degree. A degree in biology or
biochemistry is preferred but not necessary. Advanced degrees in business
administration and/or science are welcome.
We expect to see the GAS identifying
opportunities for business growth as they bond with the client. We also expect
to see noticeable and positive interaction between the GAS and key physicians
across the therapeutic areas in which they work. We also expect the GAS to
develop the talent on their team-and foster a team approach to accomplishing
goals. The GAS effectively develops relationships with peers across departments
to ensure efficiencies and appropriate intra-department communication.
The GAS
must display a willingness to work overtime, travel and attend off-hour events,
etc.
The job description should not be construed to imply that these
requirements are the exclusive standards of the position. Job-holders may be
required to follow any other instructions, and to perform any other related
duties required by their supervisor(s).
To apply for this position, please
send a word version of your resume to:
Tim Jadwin
timj.DeleteThis@shsinc.com
SHS, Inc.
Ph: 630-718-1704
Fax: 630-718-1709
http://www.shsinc.com
http://www.medicine-avenue.com