Purpose of Position
Provide third level technical expertise in an HP Open View environment to the end-user community ensuring delivery of consistent quality customer service across the organization. This employee is part of the IT Operations team managing and deploying IT related assets within North America.
Primary Duties
Manages the HP Open View environment, including Open View and Service Desk integrations, installations and maintenance.
Administration and maintenance of the SUN IDM solution.
Receives general instructions for new responsibilities from supervisor.
Administers a complex site alone or assists in the administration of a larger site.
Initiates some new responsibilities and helps to plan for the future of the site/network.
Evaluates and/or recommends purchases; has strong influence on purchasing process.
Skills and Knowledge
Three to five years experience as a windows systems administrator experience with HP hardware and Vmware a must.
HP Open View and Service Desk integration, installation and maintenance experience a must.
Identity Management Administration and Maintenance experience required, ideally using a SUN IDM solution.
Strong interpersonal and communication skills; capable of writing purchase justifications, training users in complex topics, making presentations to an internal audience, and interacting positively with upper management.
Independent problem-solving, self-direction.
Comfortable with most aspects of operating system administration; for example, configuration of mail systems, system installation and configuration, printer systems, fundamentals of security, installing third-party software.
Has a solid understanding of a Windows operating system; understands paging and swapping, inter-process communication, devices and what device drivers do, filesystem concepts (inode, clustering, logical partitions).
Familiarity with fundamental networking/distributed computing environment concepts; can configure NFS and NIS, NT domains; can use nslookup or dig to check information in the DNS; understands basic routing concepts.
Ability to write scripts in some administrative language (Tk, Perl, VBScript, a shell).
Academic
The position requires a Bachelors degree in computer science or equivalent experience.
Microsoft certifications are a definite asset.
Please call Daniel @ The Tal Group 416.599.1825 x248
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