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Job Title: UPS Customer Service Engineer - Baltimore, MD
Job Location: MD: Baltimore
Pay Rate: Open
Job Length: full time
Start Date: 2008-03-23
Company Name: Eaton Corporation
Contact: HR
Phone: email only please
Fax: email only please
Description: External Job Title UPS Customer Service Engineer - Baltimore, MD AutoReqId 24706BR Group/Division Electrical Group-PQCO/CPSD/Service/P Function Engineering Employee category Regular Experience Level 3-5 years Travel Up to 25 percent External Job Description Eatons Electrical business has an opening for a Senior Technician-Engineering position in Baltimore, MD. The individual will be responsible for servicing un-interruptible power supplies and batteries and other company electronic based products in a high voltage environment at the customers site. Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility. Responsible for performing on-site or in-house servicing and repair of company products. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Works on assignments that are moderately complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Works from home. Company vehicle provided. Some overnight travel required. An AA degree is preferred and/or equivalent experience in the technician field. Minimum of 3 years of UPS, battery technologies or electronics experience. Must have the ability to utilize drawings, mathematics, handbook formulas and a variety of precision diagnostic instruments. Must complete our training program, PowerTrak, held in Raleigh, NC. Must demonstrate proficiency on all products and field processes before being dispatched to the field. Adheres to all published WSG safety standards. Performs other related duties as required. Good understanding of single phase and three-phase circuit theory, analog and digital electronic circuit theory and microprocessor controls and programming. Basic understanding of network functionality, fiber optics and sealed and wet celled battery theory and application. Must be proficient in the use of test equipment and software programs. Customer focus and time management skills are essential. Excellent verbal and written communication skills and customer relations skills. PC Proficiency including Microsoft Windows. Valid Driver License is required. If interested, please apply online at
www.eatonjobs.com indicating salary requirements/history. No phone calls or 3rd party vendors please. If interested, please apply online at
www.eatonjobs.com indicating salary requirements/history. No phone calls or 3rd party vendors please. Job Qualifications AA degree is preferred and/or equivalent experience in the technician field. Minimum of 3 years of UPS, battery technologies or electronics experience. Must have the ability to utilize drawings, mathematics, handbook formulas and a variety of precision diagnostic instruments. Must complete our training program, PowerTrak, held in Raleigh, NC. Must demonstrate proficiency on all products and field processes before being dispatched to the field. Adheres to all published WSG safety standards. Performs other related duties as required. Good understanding of single phase and three-phase circuit theory, analog and digital electronic circuit theory and microprocessor controls and programming. Basic understanding of network functionality, fiber optics and sealed and wet celled battery theory and application. Must be proficient in the use of test equipment and software programs. Customer focus and time management skills are essential. Excellent verbal and written communication skills and customer relations skills. PC Proficiency including Microsoft Windows. Valid Driver License is required. Relocation benefit provided? No US Locations Baltimore, MD State Maryland
Please refer to Job code eaton-595612 when responding to this ad.
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