US-NY: Poughkeepsie-Assistant Store Coach, Home Improvement

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Job Title: Assistant Store Coach, Home Improvement
Job Location: NY: Poughkeepsie
Pay Rate: Open
Job Length: full time
Start Date: 2008-08-11

Company Name: Sears Holdings
Contact: HR
Phone: email only please
Fax: email only please

Description: Job Title Assistant Store Coach, Home Improvement Business Stores - Sears State/City NY Poughkeepsie Job Summary The Assistant Store Coach, Home Improvement is responsible for the overall merchandising and replenishment of the Home Improvement departments and accountable for total store performance, including customer experience, associate development, sales, and profitability. The Assistant Store Coach, Home Improvement acts as a role model for and ensures that all associates understand their respective roles in providing a fast, in-stock, and helpful customer experience by greeting and acknowledging all customers. The position is responsible for the overall financial performance of the store, including merchandise sales, credit and other miscellaneous revenues, expense management, and achievement of profitability goals. In addition, this position is also accountable for customer satisfaction and associate morale. The Assistant Store Coach, Home Improvement is responsible for identifying local customer market demands and working with the store and district teams to make adjustments to assortment and merchandising strategy to meet local customer needs. Responsibilities/Skills/Experience Requirements Customer . Proactively lead the Home Improvement organization in providing excellent customer service by greeting and acknowledging all customers. . Act as role model for and empower associates to provide outstanding customer service (e.g., acting as customer service manager). People . Develop a high-performance team by selecting, training, coaching, and developing effective associates and hourly leads in the Home Improvement departments, including both merchandise and customer assist and consultative selling associates. . Ensure that all associates understand and embrace fast, in-stock, and helpful behaviors within their roles. . Maintain high visibility on the store floor to act as a role model of fast, in-stock, and helpful behaviors to all associates. Sales . Proactively lead (e.g. planning for upcoming sales) the Home Improvement departments to ensure achievement of sales goals. . Take ownership for full implementation of corporate programs and initiatives on merchandising. Profit . Fully optimize credit (e.g. share, AccountCare, new accounts) and other miscellaneous Income opportunities (e.g. protection agreements, installation, gift card, home service leads) within the Home Improvement departments and store. . Proactively lead the Home Improvement departments to achieve profit goals through management of margins (via communication to home office on assortment levels), expense management, and execution of inventory protection standards Experience in Hardlines is preferred. Requisition ID 58574BR Preferred Minimum Education Bachelors Level Degree Years Experience 1 - 2 Years Experience Travel Requirements None




Please refer to Job code sears-625542 when responding to this ad.


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