Support Engineer

JOB DESCRIPTION
Will maintain, support, and test next generation device management
server software, leveraging -air device management technologies for
wireless telecommunications carriers worldwide. Position will be in
professional services providing tier-1 and tier-2 onsite server support
for customers. Primary responsibilities will be to support wireless
carrier server deployments after service launch, develop and maintain
maintenance procedures, troubleshooting, and support program management
for customers. Responsible for customer interface and internal
communication to product development teams. Will ensure that customer
objectives and needs are met and supported in deployed system solution.
Requires minimal travel and candidate must be willing to relocate to
Chicago metro area.

QUALIFICATIONS
Requires BS Computer Science or related degree and 3+ years commercial
webserver software and database support experience. Must have strong
interpersonal skills and customer facing experience. Must have strong
project management experience. Should have recent experience Java
(J2EE) on UNIX platforms. Recent PERL and UNIX shell scripting
development also a plus. Ability to analyze, evaluate and solve
problems of a difficult process or technical nature is required.

Specific technical experience must include 4+ years of UNIX platform
administration and support, preferably on Solaris. Redhat Enterprise
Linux and high-availability software such as Veritas Cluster are a
plus. Database administration experience required. Java experience
should include J2EE, JSP, Servlets, JDBC. Prefer experience with SOAP,
WSDL and other web services technologies.

Experience with wireless carrier networks server support is highly
preferred.

Must have excellent verbal and written communication skills. Position
requires an individual that is imaginative, self-motivated, able to
work effectively and intimately with customers.

salary 80+-
location chicago
respond to lisakates.RemoveThis@powersearchgroup.com

Lisa Kates
corporate recruiter
www.powersearchgroup.com
481 University Avenue suite 705
Toronto, Ontario M5G 2E9
416-398-2009

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