Tech Supt Engr - Pre/Post Sales - Storage - Broomfield are..

Blue Line Talent is looking for a mid-level Storage Technical Support
Engineer with expertise in deployment, troubleshooting and customer
technical support of storage products. This is a direct hire
opportunity in the Broomfield area. The Solutions Engineer will join
an exciting start-up environment in a newly established location.
This is an outstanding opportunity for an engineer with strong
experience in storage products who is energized by customer
interaction.

Job Title: Solutions Engineer - Technical and Customer Support

Job Location: Broomfield/Flatirons area, CO

The Employer: Exciting established start-up in advanced storage
technology.

Description:
• Provide pre and post-sales support to new and existing customers,
VAR’s and OEM’s.
• As a member of the 24x7 support team, the engineer will manage,
deploy, maintain, troubleshoot and support existing and new clients.
• Document and develop operating procedures related to setup,
development and maintenance of storage technologies.
• Help desk support
• Provide pre and post-sales services; work with sales team to
understand customer requirements and scope appropriate services.
• Install, configure and troubleshoot storage hardware and software
products into diverse network environments.
• Identify problems and propose solutions; handle customer requests
expeditiously and professionally.
• Provide pro-active and daily support with customers via phone, email
and web.
• Provide technical support, installation assistance, reproduce
customer bug scenarios, escalate applicable cases to appropriate
departments.

Experience Profile:
• BS degree in Computer Science, or a related technical subject, and
4+ years of applicable work experience
• Experience with VMware ESX/ESXi/vSPhere, Citrix XenServer, Hyper-V,
etc...
• Experience with SAN and NAS storage (iSCSI, FC, CIFS, NFS, RAID)
• Planning, administration and deployment of storage arrays
• Windows, Active Directory, and Linux Administration, LAN/WAN
technology
• Knowledge of backup/restore, disaster recovery, storage
consolidation, data protection, storage performance, etc
• Extensive experience with problem resolution, root cause analysis,
etc. of hardware/software platform problems in complex environments
• Proven success supporting enterprise level customers
• Experience with installation, administration, and troubleshooting of
mission-critical software and hardware solutions
• The engineer will be required to have excellent communication,
analytical and problem resolution skills and documentation skills.
• Strong troubleshooting and diagnostic skills

Please apply at www.bluelinetalent.com/active_jobs

NOTES:
• Direct hire with comprehensive benefits
• Local candidates please - no relocation assistance provided
• Not available for Corp-to-Corp, no third parties please

Ron Levis
Principal, Talent Acquisition Mgr
Blue Line Talent, LLC
www.bluelinetalent.com
www.linkedin.com/in/ronlevis (invitations are welcome)

Moderator, Colorado IT Community on LinkedIn Groups

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